Web Hosting Frequently Asked Questions:

1. What if I do not own a domain name yet?

2. What is DNS?

3. What is High Value Host DNS Information?

4. How do I transfer my sites to High Value Host Hosting?

5. Why are my Perl Scripts not working?

6. What is FTP and how do I use it?

7. What is an FTP Client?

8. What is the High Value Host POP3 and SMTP information?

9. Unix Paths

What if I do not own a domain name yet?
We will register your domain name for you at signup. 

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What is DNS?
DNS: On the Internet, computers have an IP address which is a purely numerical address (e.g. 216.71.173.244). These addresses are not easy for people to remember and are not descriptive of the website. The Domain Name System was set up which converts meaningful domain names into numerical addresses. As the number of websites increases the current 12 digit IP addresses are running out. ISPs have a pool of IP addresses which are dynamically allocated to users each time the connect and then returned to the pool when then disconnect.

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What is High Value Host DNS Information?

PRIMARY DNS: NS1.HIGHVHOST.COM
PRIMARY IP: 209.200.9.228

SECONDARY DNS: NS2.HIGHVHOST.COM
SECONDARY IP: 209.200.9.229

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How do I transfer my sites to High Value Host Hosting?
Transferring your domain to High Value Host servers is easy! Just follow the three simple steps below to get started!

1.Sign up via our secure online form. You will receive an email with your ftp info, ip address, and e-mail setup, you can start uploading your web site to our servers immediately.

2. Transfer your domain name to High Value Host.com DNS.

You will need the following information to change the domain name servers (DNS) on your domain name to High Value Host DNS information. Simply login to your domain name manager control panel & replace the existing name server information with High Value Host DNS information. If the company you registered your domain name with does not offer a control panel, please contact them, or visit their site for instructions on how to make changes to the DNS information on the domain name. Please note that this change will not effect the ownership, administrative, or billing contact information on your domain name.

PRIMARY DNS: NS1.HIGHVHOST.COM
PRIMARY IP: 209.200.9.228

SECONDARY DNS: NS2.HIGHVHOST.COM
SECONDARY IP: 209.200.9.229

3. Cancel your old hosting account - once your domain name resolves to our servers (usually 24 to 48 hours).

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Why are my Perl Scripts not working?
There are a few reasons why a perl script may not work.
1. The file must be transferred to the cgi-bin in ASCII.
2. The Application Settings for cgi-bin MUST be set to execute.
3. The file should have a .pl file extension
4. The script is misconfigured
If you have checked all of the above and are still experiencing difficulties. Please contact us again.

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What is FTP and how do I use it?
FTP stands for: (File Transfer Protocol) FTP is a standard protocol used in the transfer of Web page files from the creator's computer to the web server which makes the site viewable to the Internet. It's also commonly used to download programs and other files to your computer from other servers.

In simple terms, FTP enables you to transfer files from your computer to our servers. You need an FTP CLIENT to perform this procedure. See below.

What is an FTP Client?
FTP CLIENT stands for: A program that enables you to transfer files from your computer to your servers.
If you need a great FTP client try CUTE FTP.

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What is the High Value Host POP3 and SMTP information?
Incoming AND Outgoing mail servers should be: yourdomain.com or mail.yourdomain.com. However, these mail servers may/may not be accessible through specific ISPs. Please review such matters with your current ISP.

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Unix Paths
Below are some commonly used Unix Paths:
Time: /bin/date
Perl script: /usr/bin/perl
Sendmail: /usr/sbin/sendmail
Absolute path: /www/username/site
Cgi-bin: /www/usename/site/cgi-bin

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If you cannot find the answer to your questions here please email us at faq@High Value Host.com
Our common response time is less than 12 hours. 

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